# Same-day Delivery and Installation (except delivery by BSH Tung Chung district ), Evening Installation, and Sunday & Holiday Installation service will be unavailable.
家庭電器
| Service | Day & Time |
|
Placing Sales, Site Measurement and Installation order hotline : 2102 4421 |
Monday to Friday 9:00 am – 1:00 pm & 2:00 pm – 6:00 pm |
| Cut-off time for next-day delivery, Site Measurements and Installation | |
|
Free standing ranges Built-in ranges Site Measurements and Installation on Sunday or Bank Holiday |
Monday to Friday 5:00 pm Monday to Friday 3:00 pm 3 preceding work days required |
| Tracking delivery on the day scheduled | |
| hotline : 8108 8826 |
Monday to Saturday 9:00 am – 1:00 pm & 2:00 pm – 7:00 pm |
| Tracking Site Measurements and Installation on the day scheduled | |
|
Built-in ranges hotline : 2102 4421 |
Monday to Friday 9:00 am – 1:00 pm & 2:00 pm – 6:00 pm |
|
Free standing ranges hotline : 8108 2863 |
Monday to Saturday 9:00 am – 1:00 pm & 2:00 pm – 7:00 pm |
| Repair service and Customer Care | |
| hotline : 2565 6151 |
Monday to Saturday 9:00 am – 6:00 pm |
| 1 Delivery Service |
| Please refer to annex 2 for “Delivery Schedule for various districts” |
| Additional services are charged as stipulated in annex 2 “Services Fee List” |
| 2 Site Measurements and Installation Service |
| The services are charged as stipulated in annex 2 “ services fees list” |
Points to note for site measurements/ installation orders on Outlying Islands:
|
| 3 Same-Day Delivery and Installation Service |
| Only applicable on free standing washing machine, dryer, washer dryer combo |
| Delivery by BSH must be completed before 7pm |
| Delivery by Dealer must be completed before 6pm |
| Only applicable to standard installation |
| The service must be pre-booked in same order upon purchase of appliances |
| Only applicable in certain districts. Please refer to annex 2 for “Schedule for various districts” |
| 4 Evening Installation Service |
Free standing appliances
|
Built-in appliances
|
| The service must be pre-booked in same order upon purchase of appliances. |
| Not applicable on Sunday/ public holiday |
| Only applicable in certain districts. Please refer to annex 2 for “Delivery Schedule for various districts” |
| 5 Site Measurements and Installation Service on Sunday/ Bank Holiday |
| Service available from 12:00- 18:00 on Sunday and Bank Holiday (Statutory Holiday excluded |
| The service will be charged as stipulated in annex 2 “Services Fee List”. |
| The service must be pre-booked 3 working days before site measurements / installation day |
| Delivery must be completed one day before Installation day. |
| Only applicable in certain districts. Please refer to annex 2 for “Schedule for various districts”. |
| 6 Built-under appliances installation |
| BOSCH supplies various standard built-under kits complied with safety regulations of Hong Kong for built-under installation of front-loading washing machines and dishwasher |
| The cabinet worktop should have a height of 82-85cm (32.5 to 33.5 inches) from ground. |
| 7 Removal Service of old appliances |
| Please refer to annex 2 for details of “Removal Service” |
| Hong Kong Island | Day & Time |
| 石澳#， 赤柱#，金鐘 |
Monday to Saturday 10:00-13:00 |
| 小西灣， 大潭#，銅鑼灣，灣仔北(告士打道為界) |
Monday to Saturday 11:00-14:00 |
| 柴灣，淺水灣#，深水灣#，黃竹坑，灣仔南(告士打道為界) ，跑馬地 |
Monday to Saturday 12:00 - 15:00 |
| 筲箕灣， 鴨利洲 |
Monday to Saturday 13:00 - 16:00 |
| 西灣河，康山， 香港仔，半山#，山頂#，渣甸山 |
Monday to Saturday 14:00 - 17:00 |
| 鰂魚涌，數碼港，大坑 |
Monday to Saturday 15:00 - 18:00 |
| 太古城，炮台山，北角，薄扶林， 堅尼地城，西營盤，中環，上環，西環 |
Monday to Saturday 16:00 - 19:00 |
| Kowloon | |
| 西貢#, 九龍塘, 何文田 |
Monday to Saturday 11:00 - 14:00 |
| 清水灣#, 大角咀, 太子, 油麻地, 九龍仔 |
Monday to Saturday 12:00 - 15:00 |
| 樂富，黃大仙，九龍城，將軍澳北，旺角，佐敦，尖沙咀 |
Monday to Saturday 13:00 - 16:00 |
| 鑽石山，慈雲山，尖沙咀東，黃埔，深水埗 |
Monday to Saturday 14:00 - 17:00 |
| 新蒲崗，牛池灣，將軍澳南，長沙灣，紅磡 |
Monday to Saturday 15:00 – 18:00 |
| 土瓜灣, 馬頭圍，彩虹， 彩雲，九龍灣， 牛頭角，觀塘，秀茂坪， 油塘， 藍田， 荔枝角， 美孚 |
Monday to Saturday 16:00 - 19:00 |
| New Territories | Day & Time |
| 粉嶺，流浮山 |
Monday to Saturday 10:00 - 13:00 |
| 上水，新田(錦繡花園,加州豪園, 加州花園)#, 石崗, 錦田, 八鄉, 馬鞍山(大水坑, 恆安), 洪水橋, 藍地, 虎地(富泰邨, 叠茵庭), 三聖, 黃金海岸,掃管笏 |
Monday to Saturday 11:00 - 14:00 |
| 元朗(市中心, 大棠, 橫洲, 屏山)，大埔(康樂園,林村,九龍坑)# ，大尾篤，馬鞍山， 烏溪沙，小欖，大欖，青龍頭，深井 |
Monday to Saturday 12:00 - 15:00 |
| 西沙公路 |
Monday to Saturday 13:00 - 16:00 |
| 天水圍，大埔市，沙田南(城門河右) ，東涌# |
Monday to Saturday 14:00 – 17:00 |
| 屯門，龍鼓灘，馬料水，九肚山，沙田北(城門河左) ,青衣 |
Monday to Saturday 15:00 - 18:00 |
| 屯門碼頭(蝴蝶邨, 湖景邨, 悅湖山莊) ，荃灣，汀九，火炭，大圍，葵涌，梨木樹 |
Monday to Saturday 16:00 - 19:00 |
| Outlying Islands | Day & Time |
| 馬灣# |
Monday, Wednesday, Friday 12:00 - 15:00 |
| 愉景灣# |
Monday, Wednesday, Friday 13:00 - 16:00 |
Remarks:
1. Should you have any queries, please contact your sales representative.
2. BSH Home Appliances Limited has absolute rights of discretion in case of dispute.
