# Same-day Delivery and Installation (except delivery by BSH Tung Chung district ), Evening Installation, and Sunday & Holiday Installation service will be unavailable.
Home Appliances
| Service | Day & Time |
|
Placing Sales, Site Measurement and Installation order hotline : 2102 4421 |
Monday to Friday 9:00 am – 1:00 pm & 2:00 pm – 6:00 pm |
| Cut-off time for next-day delivery, Site Measurements and Installation | |
|
Free standing ranges Built-in ranges Site Measurements and Installation on Sunday or Bank Holiday |
Monday to Friday 5:00 pm Monday to Friday 3:00 pm 3 preceding work days required |
| Tracking delivery on the day scheduled | |
| hotline : 8108 8826 |
Monday to Saturday 9:00 am – 1:00 pm & 2:00 pm – 7:00 pm |
| Tracking Site Measurements and Installation on the day scheduled | |
|
Built-in ranges hotline : 2102 4421 |
Monday to Friday 9:00 am – 1:00 pm & 2:00 pm – 6:00 pm |
|
Free standing ranges hotline : 8108 2863 |
Monday to Saturday 9:00 am – 1:00 pm & 2:00 pm – 7:00 pm |
| Repair service and Customer Care | |
| hotline : 2565 6151 |
Monday to Saturday 9:00 am – 6:00 pm |
| 1 Delivery Service |
|
Please refer to annex 2 for “Delivery Schedule for various districts” |
| Additional services are charged as stipulated in annex 2 “Services Fee List” |
| 2 Site Measurements and Installation Service |
| The services are charged as stipulated in annex 2 “ services fees list” |
Points to note for site measurements/ installation orders on Outlying Islands:
|
| 3 Same-Day Delivery and Installation Service |
| Only applicable on free standing washing machine, dryer, washer dryer combo |
| Delivery by BSH must be completed before 7pm |
| Delivery by Dealer must be completed before 6pm |
| Only applicable to standard installation |
| The service must be pre-booked in same order upon purchase of appliances |
| Only applicable in certain districts. Please refer to annex 2 for “Schedule for various districts” |
| 4 Evening Installation Service |
Free standing appliances
|
Built-in appliances
|
| The service must be pre-booked in same order upon purchase of appliances. |
| Not applicable on Sunday/ public holiday |
| Only applicable in certain districts. Please refer to annex 2 for “Delivery Schedule for various districts” |
| 5 Site Measurements and Installation Service on Sunday/ Bank Holiday |
| Service available from 12:00- 18:00 on Sunday and Bank Holiday (Statutory Holiday excluded |
| The service will be charged as stipulated in annex 2 “Services Fee List”. |
| The service must be pre-booked 3 working days before site measurements / installation day |
| Delivery must be completed one day before Installation day. |
| Only applicable in certain districts. Please refer to annex 2 for “Schedule for various districts”. |
| 6 Built-under appliances installation |
| BOSCH supplies various standard built-under kits complied with safety regulations of Hong Kong for built-under installation of front-loading washing machines and dishwasher |
| The cabinet worktop should have a height of 82-85cm (32.5 to 33.5 inches) from ground. |
| 7 Removal Service of old appliances |
| Please refer to annex 2 for details of “Removal Service” |
Delivery Schedule for various districts
| Hong Kong Island | Day & Time |
| Shek O#, Stanley#, Admiralty |
Monday to Saturday 10:00-13:00 |
| Siu Sai Wan, Tai Tam#, Causeway Bay, Wan Chai North (Gloucester Road as boundary) |
Monday to Saturday 11:00-14:00 |
| Chai Wan, Repulse Bay#, Deep Water Bay#, Wong Chuk Hang, Wan Chai South (Gloucester Road as boundary), Happy Valley |
Monday to Saturday 12:00 - 15:00 |
| Shau Kei Wan, Ap Lei Chau |
Monday to Saturday 13:00 - 16:00 |
| Sai Wan Ho, Kornhill, Aberdeen#, Mid-Level#, The Peak#, Jardine's Lookout |
Monday to Saturday 14:00 - 17:00 |
| Quarry Bay, Cyberport, Tai Hang |
Monday to Saturday 15:00 - 18:00 |
| Tai Koo Shing, Fortress Hill, North Point, Pok Fu Lam, Kennedy Town, Sai Ying Pun, Central, Sheung Wan, Sai Wan |
Monday to Saturday 16:00 - 19:00 |
| Kowloon | Day & Time |
| Sai Kung#, Kowloon Tong, Ho Man Tin |
Monday to Saturday 11:00 - 14:00 |
| Clear Water Bay#, Tai Kok Tsui, Prince Edward, Yau Ma Tei, Kowloon Tsai |
Monday to Saturday 12:00 - 15:00 |
| Lok Fu, Wong Tai Sin, Kowloon City, Tseung Kwan O North, Mong Kok, Jordan, Tsim Sha Tsui |
Monday to Saturday 13:00 - 16:00 |
| Diamond Hill, Tsz Wan Shan, East Tsim Sha Tsui, Whampoa, Sham Shui Po |
Monday to Saturday 14:00 - 17:00 |
| San Po Kong, Ngau Chi Wan, Tseung Kwan O South, Cheung Sha Wan, Hunghom |
Monday to Saturday 15:00 – 18:00 |
| To Kwa Wan, Ma Tau Wai, Choi Hung, Choi Wan, Kowloon Bay, Ngau Tau Kok, Kwun Tong, Sau Mau Ping, Yau Tong, Lam Tin, Lai Chi Kok, Mei Foo |
Monday to Saturday 16:00 - 19:00 |
Delivery Schedule for various districts
| New Territories | Day & Time |
| Fanling, Lau Fau Shan |
Monday to Saturday 10:00 - 13:00 |
| Sheung Shui, San Tin (Fairview Park, Royal Palms, Palm Springs), Shek Kong, Kam Tin, Pat Heung, Ma On Shan (Tai Shui Hang, Heng On), Hung Shui Kiu, Lam Tei, Fu Tei (Fu Tai, Parkland), Sam Shing, Gold Coast, So Kwun Wat |
Monday to Saturday 11:00 - 14:00 |
|
Yuen Long (Town, Tai Tong, Wang Chau, Ping Shan), Tai Po(Hong Lok Yuen,Lam Tsuen, Kau Lung Hang)#, Tai Mei Tuk, Ma On Shan, Wu Kai Sha, Siu Lam, Tai Lam, Tsing Lung Tau, Sham Tseng |
Monday to Saturday 12:00 - 15:00 |
| Sai Sha Road |
Monday to Saturday 13:00 - 16:00 |
| Tin Shui Wai, Tai Po Town, Shatin South (right of Shing Mun River), Tung Chung# |
Monday to Saturday 14:00 – 17:00 |
| Tuen Mun, Lung Kwu Tan, Ma Liu Shui, Kau To Shan, Shatin North (left of Shing Mun River), Tsing Yi |
Monday to Saturday 15:00 - 18:00 |
|
Tuen Mun Pier (Butterfly Estate, Wu King Estate, Yuet Wu Villa), Tsuen Wan, Ting Kau, Fo Tan, Tai Wai, Kwai Chung,Lei Muk Shue |
Monday to Saturday 16:00 - 19:00 |
| Outlying Islands | Day & Time |
| Ma Wan# |
Monday, Wednesday, Friday 12:00 - 15:00 |
| Discovery Bay# |
Monday, Wednesday, Friday 13:00 - 16:00 |
| Service will be available the next work day after a Bank Holiday. |
Remarks:
1. Should you have any queries, please contact your sales representative.
2. BSH Home Appliances Limited has absolute rights of discretion in case of dispute.
