Rely on the skilled hands of a specialized engineer from Bosch with the repair of your freezer. Our team of professionals is at your service to fix it for you.

In case of a minor issue you can resolve it quickly and easily by consulting our freezer online help articles.

Repair options.

Please check out the repair options offered below.

In Warranty repair.

To see if your freezer repair is covered by our manufacturer´s warranty, remember to take a look at our terms and conditions*.

  • Free service which includes travel and labour.
  • Original spare parts fitted included.
  • A reliable and professional repair done by our qualified Bosch Service engineers.
  • Our technicians will give advice and support to prevent problems in the future.
  • Our Bosch Customer Service team can help and advise you on your repair at any time.

The appliance invoice and purchase date should be shown to our engineer to clarify warranty claims.

Book a repair online

Out of Warranty repair.

If your freezer is no longer in warranty, we are here to help you:

  • Free quote for your freezer repair.
  • Original spare parts fitted included.
  • A safe and reliable repair from qualified Bosch Service engineers.
  • Repair guarantee for <XX> months.
  • Fair repair prices starting from <XX>. Check pricing conditions.
  • Sometimes a repair might not be possible or recommended. In this case, we can offer you compensation.
  • Our Bosch Customer Service team can help and advise you on your repair at any time.

Book a repair online

Book a technician visit online.

Enjoy peace of mind, knowing that you have a repair booked and our specialist Bosch Service engineers are on their way. You are about to start the 5 steps online booking process. You will be requested your contact details, appliance location and some other important information. Please enter your freezer model number (E-Nr.) below to get started. The E-Nr. is needed to prepare the engineer’s visit, e.g.: providing needed spare parts to the engineer.

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There is a technical issue. Please try again or type the Model Number (E-Nr Number) into the field manually.

How to find your E-Nr.

Example of a type plate
01-example-of-a-type-plate-whitelabel.png

 

02_Bottom_freezer_free-standing_master.jpg
03_Built-in_under_fridge_master.jpg
02_Bottom_freezer_free-standing_master.jpg
03_Built-in_under_fridge_master.jpg

The E-Nr. is listed on the rating plate, which is usually located inside the freezer and is visible when you pull out the bottom drawer.

Bosch Service Hotline.

Our experienced Bosch Customer Service team will help you to book a repair appointment for your freezer. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.

<Please localize info about local hotline nr / business hours / costs ... >

Our contact center is open:
Monday to Friday between 8am and 10pm
Saturday and Sunday between 8am and 6pm
Bank Holidays between 9am and 4pm

+49 89 4590-3641

How to find your E-Nr.

Example of a type plate
01-example-of-a-type-plate-whitelabel.png

 

02_Bottom_freezer_free-standing_master.jpg
03_Built-in_under_fridge_master.jpg
02_Bottom_freezer_free-standing_master.jpg
03_Built-in_under_fridge_master.jpg

The E-Nr. is listed on the rating plate, which is usually located inside the freezer and is visible when you pull out the bottom drawer.

Repair FAQs.