Require a repair for your induction hob? Book a repair appointment with one of our skilled Bosch Service engineers. Our qualified professionals will be happy to help.

Do you think it might be a minor fault? In that case, check our help articles for induction hobs and follow some simple steps to quickly resolve it from home.

Repair options.

Please check out the repair options offered below.

In Warranty repair.

To see if your induction hob repair is covered by our manufacturer´s warranty, remember to take a look at our terms and conditions*.

  • Free service which includes travel and labour.
  • Original spare parts fitted included.
  • A reliable and professional repair done by our qualified Bosch Service engineers.
  • Our technicians will give advice and support to prevent problems in the future.
  • Our Bosch Customer Service team can help and advise you on your repair at any time.

The appliance invoice and purchase date should be shown to our engineer to clarify warranty claims.

Book a repair online

Out of Warranty repair.

If your induction hob is no longer in warranty, we are here to help you:

  • Free quote for your induction hob repair.
  • Original spare parts fitted included.
  • A safe and reliable repair from qualified Bosch Service engineers.
  • Repair guarantee for <XX> months.
  • Fair repair prices starting from <XX>. Check pricing conditions.
  • Sometimes a repair might not be possible or recommended. In this case, we can offer you compensation.
  • Our Bosch Customer Service team can help and advise you on your repair at any time.

Book a repair online

Book a technician visit online.

Our specialist Bosch Service engineers are here to help get your induction hob working again. You are about to start the 5 steps online booking process. You will be requested your contact details, appliance location and some other important information. Please enter your induction hob model number (E-Nr.) below to get started. The E-Nr. is needed to prepare the engineer’s visit, e.g.: providing needed spare parts to the engineer.

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There is a technical issue. Please try again or type the Model Number (E-Nr Number) into the field manually.

How to find your E-Nr.

Simply refer to the appliance pass – one of the documents boxed with your product. Alternatively, check the hob itself. Look on or close to the front edge that sits below the worktop. The third option is to reconstruct the E-Nr. from its two parts.

Example of a type plate
01-example-of-a-type-plate-whitelabel.png

 

01_Appliance_ID_card.png
02_Electric_cooktop-02_master.jpg
03_Electric_cooktop-01_master.jpg
04_Venting-cooktop_radiant_80cm_master.jpg
05_Induction_wok_cooktop-01_master.jpg
01_Appliance_ID_card.png
02_Electric_cooktop-02_master.jpg
03_Electric_cooktop-01_master.jpg
04_Venting-cooktop_radiant_80cm_master.jpg
05_Induction_wok_cooktop-01_master.jpg

Start with the code engraved in the cooking surface. This is followed by a / and the two-digit customer service index. To access it, go to the menu item Appliance Info under basic settings in the product interface.

Bosch Service Hotline.

Our experienced Bosch Customer Service team will help you to book a repair appointment for your induction hob. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.

<Please localize info about local hotline nr / business hours / costs ... >

Our contact center is open:
Monday to Friday between 8am and 10pm
Saturday and Sunday between 8am and 6pm
Bank Holidays between 9am and 4pm

+49 89 4590-3641

How to find your E-Nr.

Simply refer to the appliance pass – one of the documents boxed with your product. Alternatively, check the hob itself. Look on or close to the front edge that sits below the worktop. The third option is to reconstruct the E-Nr. from its two parts.

Example of a type plate
01-example-of-a-type-plate-whitelabel.png

 

01_Appliance_ID_card.png
02_Electric_cooktop-02_master.jpg
03_Electric_cooktop-01_master.jpg
04_Venting-cooktop_radiant_80cm_master.jpg
05_Induction_wok_cooktop-01_master.jpg
01_Appliance_ID_card.png
02_Electric_cooktop-02_master.jpg
03_Electric_cooktop-01_master.jpg
04_Venting-cooktop_radiant_80cm_master.jpg
05_Induction_wok_cooktop-01_master.jpg

Start with the code engraved in the cooking surface. This is followed by a / and the two-digit customer service index. To access it, go to the menu item Appliance Info under basic settings in the product interface.

Repair FAQs.