Trust the repair of your hob to expert hands. If you need your appliance repaired, make an appointment and a Bosch specialist technician will take care of it.
Were you aware that some minor issues with your vented hob can be solved by yourself? In this help article section you will find the help you need to fix it easily from home.
If you need your venting hob repaired, our specialist Bosch Service engineers can soon get it running again. You are about to start the 5 steps online booking process. You will be requested your contact details, appliance location and some other important information. Please enter your venting hob model number (E-Nr.) below to get started. The E-Nr. is needed to prepare the engineer’s visit, e.g.: providing needed spare parts to the engineer.
How to find your E-Nr.
Simply refer to the appliance pass – one of the documents boxed with your product. Alternatively, check the hob itself. Look on or close to the front edge that sits below the worktop. The third option is to reconstruct the E-Nr. from its two parts.
Example of a type plate
Start with the code engraved in the cooking surface. This is followed by a / and the two-digit customer service index. To access it, switch off the hob and go to basic settings in the product interface.
Our experienced Bosch Customer Service team will help you to book a repair appointment for your venting hob. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.
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Our contact center is open: Monday to Friday between 8am and 10pm Saturday and Sunday between 8am and 6pm Bank Holidays between 9am and 4pm
Simply refer to the appliance pass – one of the documents boxed with your product. Alternatively, check the hob itself. Look on or close to the front edge that sits below the worktop. The third option is to reconstruct the E-Nr. from its two parts.
Example of a type plate
Start with the code engraved in the cooking surface. This is followed by a / and the two-digit customer service index. To access it, switch off the hob and go to basic settings in the product interface.
