Entrust the repair of your washing machine or washer dryer to a specialized Bosch engineer. Our team of experts will have your appliance functioning like new in no time.

Did you know that certain minor issues can be easily and safety addressed at home? Explore our help section for washing machines .

Repair options.

Please check out the repair options offered below.

In Warranty repair.

To see if your washing machine or your washer dryer repair is covered by our manufacturer´s warranty, remember to take a look at our terms and conditions*.

  • Free service which includes travel and labour.
  • Original spare parts fitted included.
  • A reliable and professional repair done by our qualified Bosch Service engineers.
  • Our technicians will give advice and support to prevent problems in the future.
  • Our Bosch Customer Service team can help and advise you on your repair at any time.

The appliance invoice and purchase date should be shown to our engineer to clarify warranty claims.

Book a repair online

Out of Warranty repair.

If your washing machine or your washer dryer is no longer in warranty, we are here to help you:

  • Free quote for your washing machine and washer dryer repair.
  • Original spare parts fitted included.
  • A safe and reliable repair from qualified Bosch Service engineers.
  • Repair guarantee for <XX> months.
  • Fair repair prices starting from <XX>. Check pricing conditions.
  • Sometimes a repair might not be possible or recommended. In this case, we can offer you compensation.
  • Our Bosch Customer Service team can help and advise you on your repair at any time.

Book a repair online

Book a technician visit online.

If your washing machine or washer dryer has stopped working and needs a repair, one of our specialist Bosch Service engineers can soon help get it back on track. Please enter the model number (E-Nr.), FD and Z-Nr. to get started. Purchase date of appliance would be needed in case of a warranty claim.

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There is a technical issue. Please try again or type the Model Number (E-Nr Number) into the field manually.

How to identify the appliance?

The model number (E-Nr.), FD and Z-Nr. are located on the rating plate or sticker attached to your washing machine. Start by opening the appliance door and scanning the inside rim. Alternatively, check behind the maintenance flap that covers the drain pump (filter door) or the back of the appliance. You can see an example rating plate below and the places where it can be located on a washing machine.

Example of a type plate
01-example-of-a-type-plate-whitelabel.png

 

02_Frontloader_slimline_master.jpg
02_Frontloader_slimline_master.jpg

Bosch Service Hotline.

Our experienced Bosch Customer Service team will help you to book a repair appointment for your washing machine or washer dryer. We will ask you to provide the model number (E-Nr.) of your appliance during the booking process.

<Please localize info about local hotline nr / business hours / costs ... >

Our contact center is open:
Monday to Friday between 8am and 10pm
Saturday and Sunday between 8am and 6pm
Bank Holidays between 9am and 4pm

+49 89 4590-3641

How to identify the appliance?

The model number (E-Nr.), FD and Z-Nr. are located on the rating plate or sticker attached to your washing machine. Start by opening the appliance door and scanning the inside rim. Alternatively, check behind the maintenance flap that covers the drain pump (filter door) or the back of the appliance. You can see an example rating plate below and the places where it can be located on a washing machine.

Example of a type plate
01-example-of-a-type-plate-whitelabel.png

 

02_Frontloader_slimline_master.jpg
02_Frontloader_slimline_master.jpg

Repair FAQs.