Additional Charges

Additional Charges Charges (HK$)
Field service on Outlying islands (except Discovery Bay and Ma Wan) $400
Installation on Sunday and Bank Holiday (Statutory Holiday excluded) $100
Conduct Site Measurements
Washer/ Washer dryer combo/ Dryer/ Refrigerator (up to 3 units per visit at one address) $200
Side-by-side refrigerator Free(1st);$200(2nd)
Dishwasher $200
Water heater (Fee paid can be rebatable and deducted from installation fee upon purchase of appliance and successful installation by Bosch team) $200
Site Measurements on Sunday/ Holiday (No service on Statutory Holiday) $100
Un-install an used appliance $150up or per quote
Re-install an used appliance $300up or per quote
General removal of old appliances (at a different location) $150up or per quote
Remove and reload washer top cover or/ and washer door (Only applicable when space is insufficient during installation) each unit HK$150
Carry an appliance up or down stairs (16 steps equal one flight of stairs, charging starts incurred after 6 steps)
All new/used appliances except Side-by-side fridge $60/storey
New/used Side-by-side Refrigerator $120 /storey
Lift an appliance10 inches or higher off the floor to pass over a threshold/obstacle $150
Move an appliance around the house/ apartment, e.g. from kitchen to living room $150
Detach doors from Refrigerator $200
Carry an appliance using Hand Cart where truck access is unavailable
All appliances except Side-by-side Refrigerator $60/100meter
Side-by-side Refrigerator $120/100meter

1) Service not covered:

- Pipe installation or modification for pipe inside the wall, underground, pass through the wall, outside of house, unable to make direct contact or not enough space to perform service.

- Iron cast pipe removal or modification / or repair to damaged drain outlet or blockage to drain outlet.

- Electrical mains switch, socket, fuse or wiring extension.

- Move out the old machine to outdoor lobby.

- Installation services on movable objects or at locations including boat, yacht or vehicles, etc.

- Service not specifically mentioned in the Sales and installation services and list of installation charges.

2) Technician appointed by BSH Home Appliances Limited reserves all rights in the handling of such un-used materials.

3) All installation materials mentioned in the standard installation package should be used or offered if applicable.

4) This price list is for reference purpose only. Price will be quoted separately under special circumstances. BSH Home Appliances Limited reserves the right to alter any charges without notice.

5) BSH Home Appliances Limited reserves the final decision in case of any negotiation.

Effective Date: 1 January, 2020.

BSH Home Appliances Limited

Get more with Bosch membership

Login in/ register now to get an extra 10% discount on appliance promotion price at Bosch Home Appliances eShop and Bosch Experience Centre.

Our service

Outstanding service – before and after the purchase.

Service Hours: Monday to Saturday: 09:00 - 18:00 Except Sunday and Public Holidays

Telephone: 2626 9655 (Hong Kong) / 0800 863 (Macau local call only)

Experience Bosch

Discover quality, perfection, and reliability.

Find a dealer

Find dealers or service shops near you!